Responsible Gambling

We take responsible gambling seriously and are committed to helping players keep play safe and controlled. We want everyone to enjoy their time with Spin Shark while staying in charge of their gaming. Below you will find clear information on the protection principles we follow, the tools that are available, and how to get support if you need it.

Player protection principles

We believe in fair, transparent treatment of every account. We monitor account activity to spot risky behaviour and respond to verified concerns. We will act where there are signs of potential harm, and we expect players to take personal responsibility for keeping play within their means.

Activity-control tools

We offer a limited set of controls designed to help players manage activity. The primary, confirmed option is self-exclusion handled by our support team. If you have concerns about your play you can contact us for an account break or further assistance. Please note that full self-service controls such as automatic deposit, loss or wager limits and session timers are not currently available on the site.

Deposit and loss limits

At this time we do not provide on-site, self-service deposit or loss limits. If you want to limit your deposits or losses we encourage you to contact support and discuss available options. Our team will work with you to apply restrictions where possible and appropriate.

Time limits and account breaks

If you need to take a short break from gambling you can request an account suspension via support. We can apply temporary blocks and help arrange longer self-exclusion periods when required. These breaks are intended to give you time away from the site and to support safer play.

Self-exclusion

To request self-exclusion please contact our support team. Self-exclusion requests are processed by our staff and will result in restrictions on account access and play. We advise you to keep a record of any confirmation we provide and to contact support again if you need changes to your exclusion period.

Signs of problematic behaviour

Watch for warning signs such as increasing time spent playing, chasing losses, borrowing to gamble, neglecting work or family, mood changes linked to play, or failed attempts to stop. If you recognise these signs in yourself or someone you care for, please seek help.

Tips for maintaining control

Set a budget before you start, treat gambling as entertainment rather than a way to earn money, stick to time limits, never gamble with money you need for essentials, and avoid chasing losses. Consider asking a friend or family member to help you stay accountable.

Professional help and support organisations

We recommend contacting professional support if you have concerns. The site provides links to third-party organisations for problem gambling and recovery. For immediate help or to arrange account restrictions contact our support team via live chat (available 24/7) or email at [email protected].