General Terms and Conditions

These Terms and Conditions describe the rules that apply when you use Spin Shark. They explain the relationship between us and our players, outline responsibilities for account use, deposits, withdrawals and promotions, and set out how we handle disputes and changes to these terms. By using the site you agree to comply with the rules set out here and any additional terms that may apply to specific products or promotions.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that occurs under your account. Choose a strong password, do not share login credentials, and notify us immediately if you suspect unauthorized access. We may require verification of identity and address before allowing withdrawals or where account activity triggers security checks.

Only one account is permitted per person, household or device unless we explicitly allow otherwise. We reserve the right to suspend, restrict or close accounts where there is evidence of fraud, money laundering, bonus abuse, chargebacks or other breaches of these terms.

Eligibility requirements

You must be at least 18 years old or meet the legal gambling age in your jurisdiction to register and use our services. It is your responsibility to ensure that online gambling is legal where you live. We may refuse registrations from certain locations or block access based on geolocation. Providing false information during registration or verification may result in account closure and forfeiture of winnings.

Acceptable platform use

Use of Spin Shark is for lawful, personal entertainment only. Prohibited activity includes, but is not limited to, using a VPN or other tools to bypass geo-restrictions, collusion, advantage play intended to circumvent fair play rules, and attempts to manipulate games or systems. Automated bots and scripts are not permitted. We may limit functionality or close accounts that breach acceptable use rules.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms that accompany each offer. These may include minimum deposit requirements, wagering requirements, eligible games, time limits and contribution rates for different game types. Only one promotion may be active on an account at a time unless stated otherwise. We may withhold, cancel or reclaim bonus funds and related winnings where we suspect bonus abuse or breach of promotional terms.

Please read the full terms attached to each bonus before opting in. Where exact wagering or other numeric conditions apply, those figures will be shown in the offer details and take precedence over these general terms.

Deposits and withdrawals

We accept a range of payment methods. Minimums, processing times and any network or third-party fees depend on the chosen method. Deposits are normally credited immediately once confirmed; withdrawals are subject to verification and may be delayed pending identity checks or fraud prevention reviews. We may apply withdrawal limits and require that withdrawals are made using the same method used for deposits where practical.

Failure to complete verification when requested may result in suspended withdrawals until the requested documentation is provided and approved.

Dispute resolution

If you have a complaint, contact our support team at [email protected] with full details. We aim to acknowledge and address disputes promptly. If we cannot resolve an issue directly, we will outline available escalation steps. Bringing a legal claim will be subject to the governing terms stated in any separate agreement you accepted at registration.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated by posting the revised terms on the site and, where appropriate, via account notification. Continued use of the service after changes are posted constitutes acceptance of the updated terms. It is your responsibility to review the terms regularly.